For Freshsales Users
Personalized outbound for Freshsales users.
Your CRM tracks the pipeline. Reacherly fills it. AI-personalized email, LinkedIn, and WhatsApp outreach — sent from your own accounts, built around the prospects you're already tracking.
The gap
Why Freshsales users need better outbound.
Freshsales is built to track a pipeline once it exists — stages, ownership, forecasting, reporting. What it isn't built to do is generate the first conversation. Getting a cold prospect to reply is a different problem than managing one who already has.
Most teams fill that gap one of two ways: generic template blasts that get ignored, or hiring SDRs to write and send outreach by hand — both slow, and both expensive relative to what they produce. Neither scales the way Freshsales itself does.
Reacherly sits in that gap specifically. It's the layer between "list of prospects" and "meeting booked" — then hands the conversation back to Freshsales once it's real.
The workflow
How Reacherly fits with Freshsales.
Reacherly doesn't have a native two-way sync with Freshsales today — prospects move between the two manually or via CSV export/import. Everything below reflects how that actually works right now.
Bring your prospects over
Export a list from Freshsales — or add prospects directly in Reacherly — as a CSV. There's no live two-way sync today, so moving prospects between the two is a manual or import step.
Reacherly writes the outreach
Every message is generated per prospect from their role, company, and recent activity — not a shared template with merge fields.
It sends from your own accounts
Email from your inbox, LinkedIn from your own account, WhatsApp from your own number. Nothing sends from a shared domain or pooled account.
Close it in Freshsales like normal
When a prospect replies, Reacherly stops the sequence and flags it. You take the conversation from there and log the deal in Freshsales the way you already do.
What Reacherly adds
Outreach capability, not pipeline management.
Reacherly isn't a CRM and doesn't try to replace Freshsales. Here's specifically what it adds on the outreach side.
| Capability | Included with Reacherly |
|---|---|
| AI-written personalized messages | Each message is generated from that prospect's profile — not a template with fields swapped in. |
| Multi-channel in one sequence | Email, LinkedIn, and WhatsApp outreach run together instead of three separate tools. |
| Follow-ups timed per prospect | Follow-up timing adapts to how each prospect has engaged, not a flat delay applied to the whole list. |
| Reply detection across channels | A reply on any channel stops the sequence automatically — no risk of double-messaging someone who already answered. |
| Sends from your own accounts | Your inbox, your LinkedIn, your WhatsApp number. Deliverability and relationships stay yours. |
Freshsales + Reacherly
Freshsales scores leads. Reacherly creates them.
Freshsales, part of Freshworks, gives growing teams built-in phone, email, AI lead scoring, and a clean interface at an accessible price. It's well suited to working and prioritizing leads once they're in the system.
Reacherly works earlier in the funnel. It reaches out to cold prospects with individually written messages over email, LinkedIn, and WhatsApp, follows up on its own, and surfaces the people who reply so they can enter Freshsales as real leads.
Better inputs for lead scoring
Prospects who reply to outreach are higher-quality records for Freshsales to score and route.
Channels beyond phone and email
LinkedIn and WhatsApp touches reach buyers who ignore cold calls and email.
Quick to set up
Export contacts as CSV, import into Reacherly, and launch a sequence.
FAQ
Common questions.
Does Reacherly integrate with Freshsales?
Not natively today. Prospects move in via CSV, and engaged prospects are added back to Freshsales.
Can I use Reacherly with Freshsales sequences?
Yes. Teams often use Reacherly for cold multi-channel outreach and Freshsales sequences for nurturing known leads.
Does Reacherly include WhatsApp?
Yes, sent from your own WhatsApp number as part of the sequence.
Who is Reacherly best for?
Small and mid-size teams and founders who want outbound without hiring SDRs.
Try Reacherly with your Freshsales workflow.
Free to start. Import a list, see the outreach Reacherly writes, and take the replies back to Freshsales.
Start free